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TECHNICAL SUPPORT
Errors do not normally occur, so it is important to report all occurrences of error windows to Badger Meter Technical Support.
NOT: N Trouble Codes and/or information from any notes created in Comments Codes/Messages can be useful when
reporting a problem to Technical Support.
What to Report
Provide the following information if possible when contacting Technical Support:
• The handheld screen that was active
• The steps being performed at the time
• Any entries that were made on the screen
• The error message, including any error code and explanation that is shown
• The current condition of the laptop
The Technical Support Specialist may request you to fax notes or other information to assist in the investigation.
Contact Badger Meter Technical Support by phone, email or fax
Phone: 800-876-3837
Email: TechSupport@BadgerMeter.com
Fax: 888-371-5982
ORION® Automated Meter Reading System for Trimble® Ranger 3
Page 122 February 2013
- ORI-IOM-64-EN (February 2013) 1
- Page ii February 2013 2
- CONTENTS 3
- Page iv February 2013 4
- INTRODUCTION 5
- Handheld Conguration 6
- License Requirements 6
- PART I: USER GUIDE 7
- SOFTWARE SECURITY MODES 8
- PROGRAM STARTUP 9
- Onscreen Keyboard 11
- COPYRIGHT SCREEN 12
- MAIN MENU 13
- READING A ROUTE 14
- Account Read Screen 15
- Page 16 February 2013 16
- Page 17 February 2013 17
- Figure 18: Auto mode 18
- Page 18 February 2013 18
- Capturing Meter Readings 19
- Figure 20: Manual read 20
- Page 20 February 2013 20
- ORION ME Details 21
- Page 22 February 2013 22
- Historical Data 23
- Page 25 February 2013 25
- Figure 35: Firmware tab 26
- Page 26 February 2013 26
- READ MENU 27
- Figure 38: Search fields 28
- Figure 39: Address search 28
- Page 28 February 2013 28
- Page 29 February 2013 29
- Manual Read 30
- View High/Low 30
- Read Direction 31
- Comments 31
- appears in the 31
- Page 32 February 2013 32
- Page 33 February 2013 33
- Page 34 February 2013 34
- Erase Read 35
- UTILITIES 36
- Battery Info 37
- Settings 37
- Figure 60: COM Port settings 38
- Figure 61: COM Port changed 38
- Figure 62: GPS settings 38
- Page 38 February 2013 38
- Page 39 February 2013 39
- Page 40 February 2013 40
- Page 41 February 2013 41
- Customizations 42
- ROUTE INFO 43
- PROGRAM & QUICK READ 44
- VersaProbe 45
- ORION ENDPOINT UTILITY 46
- ORION ME ENDPOINT UTILITY 47
- ORION ME IR Programming 48
- Figure 83: Radio modes 49
- Page 49 February 2013 49
- Figure 85: Odometer value 50
- Page 50 February 2013 50
- Figure 86: RTR Reading field 51
- Page 51 February 2013 51
- Figure 89: Force Read on ADE 52
- Page 52 February 2013 52
- ORION ME Extended Status 53
- Page 54 February 2013 54
- Page 55 February 2013 55
- Page 56 February 2013 56
- Page 57 February 2013 57
- Page 58 February 2013 58
- Figure 97: Advanced button 59
- Figure 98: Advanced screen 59
- Page 59 February 2013 59
- Page 60 February 2013 60
- Figure 99: GPS manual entry 60
- Figure 102: Flow rate study 61
- Page 61 February 2013 61
- ORION ME RF Quick Read-All 62
- Page 63 February 2013 63
- ORION ME RF Quick Read-Single 64
- Page 65 February 2013 65
- ORION ME Proling 66
- Page 67 February 2013 67
- Page 68 February 2013 68
- ORION SE / ME Installation 69
- Figure 122: Gateway response 70
- Page 70 February 2013 70
- Page 71 February 2013 71
- ORION CE ENDPOINT UTILITY 73
- ORION CE IR Programming 74
- Performing an IR Quick Read 75
- Page 76 February 2013 76
- Page 77 February 2013 77
- ORION CE RF Quick Read - All 78
- Page 79 February 2013 79
- ORION CE RF Quick Read-Single 80
- Page 81 February 2013 81
- Page 82 February 2013 82
- Figure 150: Tap Cancel 83
- Figure 151: Tap Change DC 83
- Page 83 February 2013 83
- Page 84 February 2013 84
- ESERIES 85
- Changing a COM Port Setting 86
- PART II: HANDHELD OPERATION 87
- System Components 88
- General Care of the Handheld 89
- Initial Setup 90
- Page 91 February 2013 91
- Docking station 92
- Page 92 February 2013 92
- SD and SIM Cards 93
- Handheld Basic Operations 94
- Page 95 February 2013 95
- Page 96 February 2013 96
- Page 97 February 2013 97
- Page 98 February 2013 98
- Page 99 February 2013 99
- Working with Bluetooth 100
- Page 101 February 2013 101
- Working with GPS 102
- Page 103 February 2013 103
- Factory Reset/Clean Boot 104
- USING THE HANDHELD KEYPAD 105
- CONFIGURATION OPTIONS 107
- External Connection 108
- Handheld with 108
- APPENDIX 109
- GLOSSARY 110
- Page 111 February 2013 111
- STATUS CODES 112
- VALID COM PORTS 112
- GAS METER DRIVE ROTATION 113
- Status Indicators 114
- ROUTE MEMORY STICK 115
- LOADING A ROUTE 116
- UNLOADING A ROUTE 117
- Page 118 February 2013 118
- Page 119 February 2013 119
- TROUBLESHOOTING 120
- Route Unload Error 121
- TECHNICAL SUPPORT 122
- INTENTIONAL BLANK PAGE 123
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